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FAQ

Q. What is the CreaClip?

The CreaClip is a award winning hair-cutting guide that you can use at home to cut your own or others’ hair. It is easy to use: Just Clip, Slide and Cut!

Q. Why use the CreaClip?

It is great for cutting children’s hair, cutting layers, and maintaining your bangs! The CreaClip can save you hundreds of dollars and hours per year for the entire family. When you cut your hair at home with the CreaClip, you’re spending pennies per cut, without the hassle of driving and waiting. It’s also perfect for people who are not physically able to go to a salon, if you’ve got a lot of children’s hair to cut, if you need a little trim or maintenance in between cuts or if you simply want to create your own customized style.

Q. I already cut my own hair. How can the CreaClip benefit me?

When cutting your own hair at home, it's hard to cut straight and achieve professional results. You end up cutting more and more to straighten your hair, and before you know it, it’s way too short. With the CreaClip’s rotating leveler, your cuts are balanced every time.

Q. When can I use the CreaClip?

You can use it any time and place that is convenient for you! With the CreaClip, you no longer have to make appointments or travel to get your hair cut. It’s also great for trimming and maintaining between salon haircuts. You can take it with you when you travel for business or pleasure.

Q. How do I use the level?

Simply follow these five steps:

1. Make sure the level is aligned horizontally and straight flush on the body of the CreaClip.

2. Clip on the hair as horizontally straight as you can.

3. Wait a few seconds as the level will adjust it's self.

4. Once the bubble stops, just slightly tilt the clip a little to slowly move the bubble in the middle.

5. If you want to move the bubble to the left tilt clockwise, for right tilt counter clockwise.

Q. Does the level need to be in the middle at all times while cutting?

Once you start cutting you do not need to focus on the bubble being in the middle. The bubble is just a starting reference point. Once you have the CreaClip in position, you just need to hold it steady in that approximate position. While cutting, if you happen to move your hand out of position and the bubble moves out of the middle, that's ok. Keep cutting just as long as you are about 80% in it's approximate position and you will get great results. Remember you can always stop and start over if you lose position. 

Q. How do I maintain already existing Bangs?

Bangs grow out and need to be trimmed every 3 weeks. This is easy, you don't need to focus on the level. You just need to focus on sliding the CreaClip down, leaving 1/2 inch of hair extended beneath the clip. Take a little each time and you can't mess up. Use the existing bangs as a guide.

Q. Can I use the CreaClip with thick hair?

Yes, even if all of your hair does not fit into the clip at once. For cutting long hair section from ear to ear horizontally, clip the hair away and repeat cutting process twice. For extremely thick hair divide hair horizontally into three sections. For bangs, just divide horizontally into two sections.

Q. Can I use the CreaClip on all hair types?

Yes, you can use it on curly or straight, thick or thin hair. First make sure the hair is combed and free of any tangles. If your hair is really curly, blow dry straight or flat-iron hair before cutting for best results. The unique design flexes to adjust to different thicknesses of hair. If your hair is really thick, divide it into two or three sections, then cut.

Q. Can you use it on wet hair?

Yes you can, but for easier and best results cut on dry hair.

Q. What maintenance is necessary for the CreaClip?

No maintenance is necessary. There are no batteries or assembly needed and you can use it over and over. Just brush hair off the CreaClip after each use. If it's really dirty, a quick rinse with soap and cool water will clean it up. Then air dry it and it should be clean!

Q. What sizes does the CreaClip come in?

The CreaClip comes in two sizes. The smaller size is great for bangs and trimming men's and children's hair. The larger, curved size is great for long hair and layering. With both in the set you can create unlimited hairstyles. Please check our free instructional videos on our YouTube channel for the latest styles and techniques.

Q. Are only scissors recommended for use with the CreaClip?

You can also use trimmers for a easy safe use. Razors are also good for a textured look, just make sure to be careful when using razors with the CreaClip.

Q. Can I create layers and textured cuts?

Yes, one way to create texture is to point cut. You can also rotate the leveler to cut at angles and create body and layers within a haircut. We have other texturizing techniques and videos online!

Q. Does the CreaClip and your other products come with any guarantees?

Yes, the CreaClip comes with a 30-day full refund policy. It is also guaranteed against any manufacturing defects.

Q. How much is the CreaClip?

The cost is $29.99 for a set of two sizes:

  • 1 x small CreaClip for short hair and bangs
  • 1 x large curved CreaClip for long hair and layers

Q. Are there any restrictions on your 'Free Shipping When you Order $60 or more!' website offer?  

Yes, this offer is only valid for customers who are located within the continental United States, Hawaii and Alaska. It excludes US territories.

Q. Do you ship all over Europe?

Yes we ship all over Europe! Due to our new fulfillment location in the UK all orders from the UK and Europe will now not be subject to customs charges and will also have a much faster delivery time!

Q. What shipping method do you use?

For all USA orders: USPS 

For UK & EUROPE orders: Royal Mail International Recorded

For all other International orders: USPS First Class Mail International Package

All orders are scheduled to ship the following business day from the date you placed your order.

Q. What is the normal method of shipping you use?

Our primary methods of shipping are USPS Mail and Royal Mail International Recorded.

Q. Once I place my order, when will it ship?

All orders are scheduled to ship the following day from the time you place your order. Please be considerate of this when you are calculating whether your package is on time.

Q. How much is shipping and how long will it take?

For all USA orders: $6.95 allow 3-7 business days for shipping

For UK orders: £9.95 allow 3-7 business days for shipping